The network

From now on, the network Réseau 67 becomes Fluo Grand Est! The new name for the Grand Est Region transit system.

Complementary to the TER Fluo Grand Est network, it proposes, for the department of Bas-Rhin:

• 45 regular interurban lines
• 6 tourist and cross-border lines
• Several school routes

Fluo Grand Est is composed of 48 regular routes which go through the departmental territory.
The routes are organized into 4 displacement basins:

• Strasbourg - Kochersberg - Bruche 
• Haguenau - Nord Alsace 
• Saverne - Alsace Bossue 
• Sélestat - Centre Alsace 

How to get information related to Fluo Grand Est ?

Aside from time information available at bus stops and town halls, Bas-Rhin Department has implemented a phone number 09 27 67 67 67. This service allows on one hand, the provision of information to users related to Fluo Grand Est routes and its immediate correspondences with the T.E.R., Fluo Grand Est accessibility routes, school routes and on request transportation and on the other hand, it allows the reservation on virtual and accessible routes (wheelchair location) of Fluo Grand Est, within the Bas-Rhin department.

"Infos Fluo 67" operates due to an unique number 09 72 67 67 67 (non taxed call). The hours of operation are:

• From Monday to Friday, from 5 A.M to 6:30 P.M
• On Saturday from 8 A.M to 12 P.M and from 1:30 P.M to 5 P.M.

A particular modality

The reservations have to be made from Monday to Friday, the night before the trip or at the latest before 5:30 P.M and prior to 11:30 A.M on Saturdays for a Monday trip.

Of course, the reservations can be placed in advance and the client can do multiple reservations at a time.

Our missions

The central service for Info Fluo Grand Est completes 3 missions :
 
Provide information to clients on :

• the time and use terms and conditions of regular routes, school routes and zonal on-demand transportation services;
• the rates, the transport documents and sale locations as well as on the parties entitled to the services ;
• the Fluo Grand Est itineraries with immediate T.E.R correspondences;
• major disturbances.

Reservation

• of virtual services on Fluo Grand Est
• of a given location for people in wheelchairs on Fluo Grand Est accessible routes.

The management of clients' claims